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The second-hand marketplace Users Express Frustration Regarding Sizing Updates

Members of the platform have expressed outrage after an update resulted in products showing incorrect sizing.

The second-hand shopping app has altered its size classifications for women's and children's garments but did not contact every member regarding the update.

Social Media Response

Many shoppers and sellers are expressing on platforms claiming that product pages now present an altered size classification compared to what was initially listed as a result of the reclassification.

The platform stated the updated approach better aligns with comparable marketplaces.

It has advised users to examine their items and adjust the sizing manually when needed, which has left users frustrated.

Measurement Approach Updates

Previously, the sizes had both one number and one letter, like S/8 or M/10.

The revised method features an alphabetical indicator and numerical range for example S/UK 8-10.

In some cases, the size labels have been reassigned - like an L measurement was previously a 12 but currently displays as UK 16-18.

Member Experiences

One content creator, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".

"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.

Another user, located in Scotland, explained products she uploaded featuring size 14 markings were displaying on the service as measurements 20-22.

"Should someone sized 20-22 purchase these they're going to be very disappointed," she said.

Manual Updates

Another shopper, from Derby, explained she became annoyed due to the update requiring manual adjustment the sizes on "every single listing".

"Personally, this is quite irritating, because of my ongoing medical condition and Vinted sales have been crucial following partial earnings loss," she explained.

Platform Context

The app has more than 100 million users, with 18 million British users.

It has become a favored option versus similar marketplaces including eBay and Depop.

This is not the initial instance when a surprising modification within the service has received backlash: previously, the service retracted a modification regarding delivery choices after backlash from users.

Written by

Barbara Espinoza

A tech journalist with over a decade of experience covering digital transformation and consumer electronics across Europe.

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